Delivery Lead

Who we are?

Here at Focused Labs, we are a small, select, software development team that wants to improve the world of software engineering through excellence. We take a unique approach to deliver products to market quickly while meeting the business and customer needs of our clients.

Our values:

• Listen first-we are experts when it comes to software, but life long learners in the domain of our customers. We listen, collaborate, and iterate closely with our clients.
• Learn why-we are deeply invested in the outcomes of our clients and apply our expertise to make wise technology decisions with them.
• Love your craft -we love programming and the craft of software engineering.

What would you be doing?

As a Delivery Lead, you have an opportunity to leverage your consultative sales background, tactical delivery expertise and strategic vision — our clients and your colleagues will look to you as a trusted advisor, for collaboration, leadership on engagements, and where they should go next. 

• Collaborate closely with customers to solve their immediate tactical problems and guide them through challenges 
• Manage multiple customers/accounts, without spreading yourself too thin, but staying engaged enough to provide strategic value. (Max of 4 projects) 
• Advise clients on immediate work at hand along with identifying and capitalizing on growth opportunities within an account
• Identify product vision and the mission of the engagement, by defining outcomes, and a value plan
• Run client workshops including project scopings, project kick-offs and discovery workshops
• Work with the balanced (Design, PM, Dev), autonomous team, to show value to the customer 
• Assess the health of the engagement based on feedback from the customer and your internal team and take action as needed.
• Collaboration with customer:
• Discuss contract burn - time, scope, cost
• Risks & mitigations 
• Product vision and engagement value
• Team health and success metrics 
• Collaboration with the product development team:
• Remove blockers
• Provide downstream information coming from the customer and capture upstream risks, from the team 
• Communicate any team changes to time, cost, scope and staffing
• Collaboration with sales:
• Identify and deliver strategic opportunities within an account 
• Understand and contribute to the strategic goals of the company

Why are we excited about you?

• You can lead business-outcome driven discussions while de-emphasizing output and mitigating risk.
• You possess the ability to work with clients in such a way as to earn their trust and gain their confidence.
• You understand how to build connections with a range of audiences, no matter the circumstance. 
•  You are diplomatic, thoughtful, and steady under pressure when working through unexpected roadblocks with clients or with teams. 
• You prefer collaboration and at your best when working as part of a diverse team.  You know when to pull in other team members.
• You understand and have practiced your context switching skills. You can gracefully move from one topic to another, and know when to realign your focus. 
• You have demonstrated experience working in either a product management role, product design role, or engineering leadership role. You have led cross-disciplinary software teams using one or more agile methodologies.
• You understand the value of a healthy product development team, and know how to support team balanced teams to build great products. 

If you had worked at Focused Labs over the last 3 months you may have

• Launched a new Membership sign up flow on an existing client website
• Paired with engineers to define scope and priorities
• Suggested and scoped new sets of work with an existing client
• Tested a mobile app for release to the Play and Apple stores
• Worked with a client to scope and begin building a quick turnaround high priority project
• Helped our company create a new internal wiki
• Helped our company define a Parental Leave Policy
• Played Codenames with the team over happy hour
• Written this job req

What to know before you apply:

• Focused Labs is open to remote employees and all of our teams, regardless of location, work around the core hours of 8:30 - 5:30 CST

We believe employees should be paid fairly and equitably. Salary ranges may vary depending on your location and previous experience. The Denver salary range for this role is: $120,000 - $180,000.